DHHS News

Utah Medicaid continues to respond to pharmacy vendor network outage

17,000 Medicaid members who are due for critical medication refills will be contacted by staff this weekend February 24, 2024 – As the Change Healthcare outage affecting pharmacy prescription information...
Last updated: February 24, 2024

Utah Medicaid sigue respondiendo a la interrupción de la red de proveedores de farmacia

Este fin de semana, el personal se pondrá en contacto con 17.000 miembros de Medicaid a los que les toca surtir medicamentos críticos 24 de febrero, 2024 – Dado que...
Last updated: February 26, 2024

Pharmacy vendor network interruption affects Utah Medicaid operations

Utah pharmacies and Medicaid members impacted by national cyber security issue  February 22,2024 – On Wednesday, February 21, Change Healthcare, which operates as the Utah Medicaid pharmacy vendor for members...
Last updated: February 26, 2024

Un error en el proceso de envío de Medicaid envió la información de algunos afiliados a la dirección equivocada

Debido a un error de envío, algunas cartas de los afiliados se introdujeron en sobres incorrectos y se enviaron a destinatarios equivocados. El Departamento de Salud y Servicios Humanos (DHHS)...
Last updated: June 5, 2023

Error in Medicaid mailing process sent some members’ information to the wrong address

Mailing error resulted in some member letters being placed in incorrect envelopes and sent to the wrong recipients The Department of Health and Human Services (DHHS) will be mailing personalized...
Last updated: June 5, 2023

El DHHS lanza con éxito nuevo sistema de pago a proveedores de Medicaid

Este proyecto avanza las operaciones para servir mejor a los proveedores y afiliados de Medicaid La semana pasada, el Departamento de Salud y Servicios Humanos (DHHS) convirtió y puso en...
Last updated: April 28, 2023

Media contacts

For media inquiries, contact our on-call Public Information Officers (PIO) at:

Joe Dougherty, director of communications

News releases and media statements

Spanish news releases and media statements

We strive to provide all news releases and media statements in Spanish. Our language access team can provide translation services by contacting them at languageaccess.utah.gov.  

Our graphic and writing standards

Our agency name is the Utah Department of Health and Human Services. Use DHHS if an acronym is needed. 

  • DHHS graphic standards—This guide outlines how to use our logo, colors, fonts, and imagery in printed and electronic media. 
  • DHHS logos 
  • DHHS writing style guide—This guide creates clear and consistent language and tone across all written products, both internal and external to our agency.

Media guides and safe messaging

How we talk about suicide, mental health, and traumatic events matters. When we follow safe messaging guidelines, we contribute to a hopeful narrative about triumph over adversity. We communicate that support is available. Safe messaging promotes resiliency, encourages help-seeking, publicizes prevention successes, and encourages actions to help prevent suicide. 

When writing about suicide, mental health, or traumatic events follow safe messaging guidelines. Here are some of our favorite resources.