Commitment to civil rights

The Department of Health and Human Services shall not discriminate on the basis of race, color, sex, pregnancy, religion, ancestry, or national origin when customers are accessing or receiving services from the department. The Office of Ombuds will provide for the prompt and equitable resolution of complaints alleging any violation of the nondiscrimination provisions of Title VI of the Civil Rights Act of 1964, Title II of the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, or the Age Discrimination Act of 1975, by department employees or programs.

The Utah Department of Health and Human Services will advocate for, support, and serve all individuals and communities in Utah. We will ensure all Utahns have fair and equitable opportunities to live safe and healthy lives. We will achieve this through effective policy and a seamless system of services and programs.

If you believe you have been discriminated against by a DHHS employee, office, or division for any of these protected categories, send your written, oral (TTY), or electronic concerns using one of the methods below:

Fill out our complaint form here

[email protected]
Phone: (801) 538-4580 
TTY only: (801) 538-5772 or Utah Relay 7-1-1

Department of Health and Human Services
Division of Customer Experience - 1st Floor
195 North 1950 West
Salt Lake City, UT 84116

U.S. Department of Health & Human Services Office for Civil Rights
Toll-free call center: (800) 368-1019
TTD: (800) 537-7697

*Please note, concerns sent to this email address should be in regards to DHHS employees and offices only. DHHS cannot address concerns for divisions and staff outside of the Utah Department of Health and Human Services.