Disabilities Ombudsman
About Us
We support people with disabilities and help them get the services they need and have legal rights to. We advocate for their rights and educate people about what those rights are.
What we do
- Listen
- Educate
- Mediate
- Investigate
- Advocate for change
Rights & Privileges
What are the rights of a person with a disability?
Persons with disabilities have the same rights as all people to non-discrimination, access, equality of opportunity, inclusion and full participation in society. These are the basic principles underlying the Americans with Disabilities Act and the Convention on the Rights of Persons with Disabilities.
Resources and Services
- Ability 1st
- 211 offers general resource lists by county here: https://211utah.org/get-help/printable-resource-lists
Legal Resources
- Utah State Law Library Matheson Courthouse 450 S. State Street, Room W-13 Call: (801) 238-7990 Text: (801) 432-0898 library@utcourts.gov
- Free resources to research Utah laws, court rules, and cases, as well as assistance with navigating court forms and rules.
- Utah Legal Services Monday–Friday 9:-00 AM–2:00 PM (801) 328-8891 www.utahlegalservices.org
- Free legal help to eligible Utahns involved in: family law, public benefits, housing, consumer, expungement, senior, migrant farmworkers, and Native American law cases. No criminal matters are handled
- Tuesday Night Bar Tuesday 5:30–7:00 PM (801) 297-7037 Utah Law & Justice Center 645 S. 200 E. Salt Lake City, UT 84111 www.utahbar.org
- Free legal advice provided by volunteer attorneys on any topic, including criminal issues. Appointments are required; call to schedule an appointment at least one week in advance.
- Legal Aid Society of Salt Lake (801) 328-8849 www.legalaidsocietyofsaltlake.org
- Low-cost and free legal representation for individuals in family law and domestic abuse cases. Apply online.
Complaint Process
Contact Us
Ombuds: Angie McCourt
Phone: 801-538-4580
Email: dhhscustomerexp@utah.gov
Multi-Agency State Office Building
195 N 1950 W 1st floor
Salt Lake City, Utah
Complaint Process
The Disability Ombuds reviews each complaint to determine next steps. The Disability Ombuds will review, but may not investigate, every complaint.
How to file a complaint
On-line - built into the website
Phone 801-538-4580
Email dhhscustomerexp@utah.gov
Writing to 195 N 1950 W 1st floor
Salt Lake City, Utah
Tips for making a complaint
Timely
Check to make sure you are submitting your concern to the right agency
Provide the details of your concern - share the facts
Be clear and specific
State what you want as the result
Be polite
Be patient
Request Help
To get help from the Disabilities Ombuds, please fill out this form. You can tell us about a concern, make a complaint, or request information and resources. If you need any help filling out this form, please email dhhscustomerexp@utah.gov
The Disabilities Ombuds is not an emergency service. If you are experiencing an emergency and need immediate assistance, call 9-1-1.