Disabilities Ombuds

About Us

We support people with disabilities and help them get the services they need and have legal rights to. We advocate for their rights and educate people about what those rights are.

What we do 

  • Listen

  • Educate

  • Mediate

  • Investigate

  • Advocate for change

Rights & Privileges

What are the rights of a person with a disability?

Persons with disabilities have the same rights as all people to non-discrimination, access, equality of opportunity, inclusion and full participation in society. These are the basic principles underlying the Americans with Disabilities Act and the Convention on the Rights of Persons with Disabilities.

Request Help

To get help from the Disabilities Ombuds, please fill out this form. You can tell us about a concern, make a complaint, or request information and resources. If you need any help filling out this form, please email [email protected] 

The Disabilities Ombuds is not an emergency service. If you are experiencing an emergency and need immediate assistance, call 9-1-1. 

Resources and Services

Contact Us

Ombuds: Angie McCourt
 By Phone: 801-538-4580
 By Email: [email protected]
 By Mail:
Multi-Agency State Office Building
195 N 1950 W 1st floor
Salt Lake City, UT 84116

Complaint Process

The Disability Ombuds reviews each complaint to determine next steps. The Disability  Ombuds will review, but may not investigate, every complaint.

How to file a complaint

You may file a written, oral or electronic complaint with the Utah Department of Health and Human Services Office of Ombuds. The events leading up to the complaint must have occurred within the last 3 months. You will be contacted by the Office of Ombuds within 3 days of submitting your complaint. Your information will remain confidential.

File a Complaint

 By Phone: 801-538-4580
 By Email: [email protected]
 By Mail:
Writing to 195 N 1950 W 1st floor
Salt Lake City, UT 84116

Tips for making a complaint

  • Be Timely
  • Check to make sure you are submitting your concern to the right agency
  • Provide the details of your concern - share the facts
  • Be clear and specific
  • State what you want as the result
  • Be polite
  • Be patient