Language access
About us
The vision of the Department of Health and Human Services is that all Utahn’s have the opportunity to live safe and healthy lives. Our agency ensures that we provide meaningful language access for individuals who have limited English proficiency (LEP), or are blind, deaf, or hard-of-hearing. If you have concerns regarding the quality and/or denial of language access services, please submit your concern to the Division of Customer Experience.
How to file a complaint
You may file a written, oral or electronic complaint with the Utah Department of Health and Human Services Office of Ombuds. You will be contacted by the Office of Ombuds within three (3) business days of submitting your complaint. Your information will remain confidential.
801-538-4580 (TTY: Utah Relay 7-1-1)
Monday – Friday
8 a.m. – 5 p.m.
Department of Health and Human Services
Language Access Ombuds
195 N 1950 W
Salt Lake City, UT 84116
*Please note, concerns sent to the Division of Customer Experience should be in regards to DHHS employees and offices only. DHHS cannot address concerns for divisions and staff outside of the Utah Department of Health and Human Services.