Change Healthcare and Utah Medicaid launch first phase of pharmacy system restoration

Pharmacies can start billing Utah Medicaid to fill prescriptions for members Esta información tambien está disponible en español aquí. March 12, 2024 – After more than three weeks of Change...
Last updated: March 12, 2024

Change Healthcare outage continues to impact Utah Medicaid

Despite progress on system restoration, pharmacies will continue to need to use temporary workarounds for Medicaid members Esta información tambien está disponible en español aquí. March 8, 2024 – After...
Last updated: March 8, 2024

Utah Medicaid continues to work with pharmacies and members in response to Change Healthcare pharmacy system outage

With the ongoing Change Healthcare network and system outages, Utah Medicaid is continuing to work with Utah pharmacies to make sure Medicaid members are able to access medications they need...
Last updated: March 1, 2024

Utah Medicaid continues to respond to pharmacy vendor network outage

17,000 Medicaid members who are due for critical medication refills will be contacted by staff this weekend February 24, 2024 – As the Change Healthcare outage affecting pharmacy prescription information...
Last updated: February 28, 2024

Pharmacy vendor network interruption affects Utah Medicaid operations

Utah pharmacies and Medicaid members impacted by national cyber security issue  February 22,2024 – On Wednesday, February 21, Change Healthcare, which operates as the Utah Medicaid pharmacy vendor for members...
Last updated: February 28, 2024

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For media inquiries, contact our on-call Public Information Officers (PIO) at:

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Spanish news releases and media statements

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