Ombuds services
Our ombuds can help
We are an impartial office involved in the investigation of concerns brought to us by the public. We investigate concerns we have authority over. We provide referrals and recommendations and offer assistance in navigating the concerns shared with us. We advocate for changes in policies and practices to better serve Utahns.
Our ombuds services
Select the area below that best matches your concern.
Child protection services
Assistance with concerns regarding the DHHS Division of Child and Family Services (DCFS) and child welfare cases.
Long-term care residents
Advocacy for current residents in nursing homes and assisted living facilities.
People with disabilities
Support individuals with disabilities and help them understand their rights.
Youth in care programs
Assistance and advocacy for youth in residential treatment centers (congregate care) in Utah.
Language help
Assistance with language access concerns involving DHHS services or programs.
Do you have other questions about Department of Health and Human Services programs and services?
Listen & investigate
We listen to your concerns and impartially investigate to ensure organizations are following state rules and laws.
Resolve conflicts
We help facilitate communication between parties to fix problems and find fair solutions.
Advocate for change
We use data from complaints to recommend improvements to policies and systems to better serve all Utahns.
How an ombuds helps you
We investigate, educate, and advocate for systemic improvement.
